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By GianYagami
#827872
I have a case (only 1 case had this problem), when I opened inbox. javascript error. I've chcek js in dynaform and disable it but this is not solved. here's the error:
Code: Select all
VM353:1 Uncaught SyntaxError: Unexpected number in JSON at position 2
    at JSON.parse (<anonymous>)
    at s.parseToArray (PMDynaform.js:18708)
    at s.formatData (PMDynaform.js:18685)
    at s.initialize (PMDynaform.js:18669)
    at s.e.Model (backbone-min.js:1)
    at s [as constructor] (backbone-min.js:1)
    at new s (backbone-min.js:1)
    at s.makeItems (PMDynaform.js:5681)
    at s.initialize (PMDynaform.js:5492)
    at s.e.View (backbone-min.js:1)
User avatar
By erpnedir
#827949
Hi GianYagami,
Create a duplicate of the dynaform which you see this error by exporting and importing the dynaform. Than replace the new form with the old one on Steps menu.
See if the error continue.
By GianYagami
#827959
erpnedir wrote: Mon Apr 27, 2020 6:54 pm Hi GianYagami,
Create a duplicate of the dynaform which you see this error by exporting and importing the dynaform. Than replace the new form with the old one on Steps menu.
See if the error continue.
Sorry I was missing your replied. I already ask users to create new case but thanks for the advise

EDIT: this is absolutely works! thank you so much.
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