You need to have the ftp and openssl extensions installed in PHP. How did you install PM? You can check from the command line on your PM server with the following command:
(In Windows you will have to first change to the directory where PHP is installed.)
In the list you should see "openssl" and "ftp". If you don't, then you need to install it. In Linux, it is just a matter of installing the package.
In Windows, you will probably need to edit your php.ini
file to include it. See:
If its files are not included in your PHP installation, then you will need to manually download its files and add them to your PHP installation, then include them in the php.ini
Amos B. Batto ♦ ProcessMaker Technical Documentation Writer & Forum Manager ♦ Cofounder of ILLA (http://www.illa-a.org)