Questions and discussion about using ProcessMaker 2: user interface, running cases and functionality

Moderator: amosbatto

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By geraldegivens
#814109
Dear All

We created few cases, however, after years of using PM, user are experiencing very slow when they open a case to approve , I wonder it was due to the content of the dynamix form ? It happen to approval step, the loading bar show loading and hardly can open to approve . What went wrong ?
By amosbatto
#814110
Impossible to say without more information.
Did you change anything recently on your server running PM?
Did you change the domain name or IP so it is taking longer to resolve the name or implemented a new firewall or something else in your network?
What version of PM?
What operating system?
What processor on your server?
How much RAM on the server?
How many cases in PM? (last case number)
Do you have a separate server for MySQL, and if so, processor and how much RAM?
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