- Thu Oct 08, 2020 6:42 am
#828523
Hello there,
I have recently installed version 3.5.2 (through Bitnami).
Designed couple of processes - tasks, variables, DynaForms, users/groups, rule assignments, etc. as per the start guide in community. I am a non-tech designer and already loving the intuitiveness of the platform.
I had no problems until starting a case.
After the new case instance is run, and the first task's form is filled and submitted - the task completes and shows a window with "Next Task/Event" and "Next User" info. Till now, the case shows in Draft list.
However, upon hitting Continue at that point, the case disappears. When I log in as the relevant user, it is not in that user's inbox (even when assigned the start and following task to same user or default admin user).
The participant list shows an increment, but when I click on the button - it throws up an error message as below:
"An unexpected error occurred while searching for your results. Error Code 200 and Please contact your administrator."
The records in APP_DELEGATION and APP_CACHE_VIEW are getting updated with new cases (I have attached them here).
I faced this issue first on my own designed process. Then, I replicated the design of "Purchase Request" process with all elements exactly as per the Start Guide, and ran it - and I am facing the issue for that as well.
Please could you help with this ? I have installed through Bitnami on Windows 10 Pro x64 localhost.
Let me know if you need any other information related to this issue.
Thanks,
KC
I have recently installed version 3.5.2 (through Bitnami).
Designed couple of processes - tasks, variables, DynaForms, users/groups, rule assignments, etc. as per the start guide in community. I am a non-tech designer and already loving the intuitiveness of the platform.
I had no problems until starting a case.
After the new case instance is run, and the first task's form is filled and submitted - the task completes and shows a window with "Next Task/Event" and "Next User" info. Till now, the case shows in Draft list.
However, upon hitting Continue at that point, the case disappears. When I log in as the relevant user, it is not in that user's inbox (even when assigned the start and following task to same user or default admin user).
The participant list shows an increment, but when I click on the button - it throws up an error message as below:
"An unexpected error occurred while searching for your results. Error Code 200 and Please contact your administrator."
The records in APP_DELEGATION and APP_CACHE_VIEW are getting updated with new cases (I have attached them here).
I faced this issue first on my own designed process. Then, I replicated the design of "Purchase Request" process with all elements exactly as per the Start Guide, and ran it - and I am facing the issue for that as well.
Please could you help with this ? I have installed through Bitnami on Windows 10 Pro x64 localhost.
Let me know if you need any other information related to this issue.
Thanks,
KC
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