[GianYagami]

I have a case (only 1 case had this problem), when I opened inbox. javascript error. I've chcek js in dynaform and disable it but this is not solved. here's the error:

Code: Select all

VM353:1 Uncaught SyntaxError: Unexpected number in JSON at position 2
    at JSON.parse (<anonymous>)
    at s.parseToArray (PMDynaform.js:18708)
    at s.formatData (PMDynaform.js:18685)
    at s.initialize (PMDynaform.js:18669)
    at s.e.Model (backbone-min.js:1)
    at s [as constructor] (backbone-min.js:1)
    at new s (backbone-min.js:1)
    at s.makeItems (PMDynaform.js:5681)
    at s.initialize (PMDynaform.js:5492)
    at s.e.View (backbone-min.js:1)

[RicardoMG]

Hello!

What version of processmaker are you working on?, could you pass me your process so I can check it?

Best regards, Ricardo!

[erpnedir]

Hi GianYagami,
Create a duplicate of the dynaform which you see this error by exporting and importing the dynaform. Than replace the new form with the old one on Steps menu.
See if the error continue.

[GianYagami]

I am using processmaker 3.3.
I've asked the user to create new case.

[GianYagami]

Hi GianYagami,
Create a duplicate of the dynaform which you see this error by exporting and importing the dynaform. Than replace the new form with the old one on Steps menu.
See if the error continue.

Sorry I was missing your replied. I already ask users to create new case but thanks for the advise

EDIT: this is absolutely works! thank you so much.