Questions and discussion about using ProcessMaker: user interface, running cases & functionality

Moderator: amosbatto

By rohitambre
Hi everyone,

I want to create multiple workspaces in my Processmaker I followed this .
but when I click on test, it keeps on loading and after 1 minute it gives following error
mysql-php-PM.png (8.35 KiB) Viewed 1988 times
It was throwing this error after exactly 1min so I increased mysql_timeout to 240s but still it is throwing this error.

I read this question on forum viewtopic.php?t=709062 but didn't help.
User avatar
By tomolimo
rohitambre wrote: Tue Jul 23, 2019 12:25 am No, I'm using manual installation in CentOS.
PM version:
Hello rohitambre,
Are you really still using this old version of ProcessMaker?
Don't you plan to switch to 3.3.0-community-RE-1.4?
Thank you,
User avatar
By tomolimo
Hello rohitambre,

Where did you get this screen copy?
Is it in the Admin part of your PM server like shown below?
or somewhere else?
Thank you,
(pm_morono in workflow)-2019-07-24 15_40_00.jpg
(pm_morono in workflow)-2019-07-24 15_40_00.jpg (369.98 KiB) Viewed 1941 times
By rohitambre
Hi tomolimo and amosbatto,
the screenshot shared in last comment is from processmaker admin menu only.

and tried setting
Code: Select all
debug = 1
in env.ini but it is not showing any error on screen or in php log file.

But I tried creating workspace on my other server where it got created successfully.

so one of the difference that I noticed is here my mysql is running on custom port and on the other sever it is running on default port i.e. 3306 is that causing a problem?
because this viewtopic.php?t=709062 forum question also had the same problem but I tried his solution it didn't work.
User avatar
By amosbatto
Under Admin > Case List Cache Builder, did you include the port number in the "Host" field like "localhost:3307"? When you clicked on "Setup Password", did it accept the new configuration?
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