I have a trigger that is setup to pause the case until a certain time. During my testing this was working, but now it doesn't appear to be working properly.
//get the user assigned to the next task: $c = new Cases(); $aCaseInfo = $c->LoadCase(@@APPLICATION, @%INDEX+1); //if next task is a subprocess then no assigned user: if (empty($aCaseInfo['CURRENT_USER_UID'])) $userId = @@USER_LOGGED; else $userId = $aCaseInfo['CURRENT_USER_UID']; PMFPauseCase(@@APPLICATION, @%INDEX+1, $userId, @@course_end);
Not sure If I need another Trigger somewhere or if there is something that should be modified for the unpause.
Thank you in advance.