[as13969]

Dear PM Support Team,

Recently most of our users using the latest version of Firefox (66.0.2) have reported that double digit is occurring.
Is this a known issue as we recommended our PM users to always use Mozilla Firefox when using Processmaker?

Are there any workaround aside from downgrading their Firefox browser? We are using PM ver. 2.5.2

Thank you in advance.

Alfred

[programerboy]

Hi,

We have the same problem
Please help us

Thanks

[amosbatto]

What does double digit mean? Can you provide a screen shot?

ProcessMaker isn't going to update version 2.5.2. You should consider upgrading to version 2.8 or version 3.2.1.

[as13969]

Hi amosbatto,

Same issue what is occurring if you are using Internet Explorer. Attached to this message is the screenshot.

I entered 123 but it display 112233. This issue is happening on the latest version of FireFox.

Alfred

[programerboy]

Hi,

This error exist in username field in login form and the fields in dynaforms that have mask.
I think this is for onkeypress event in these fields.

Thanks

[programerboy]

Hi,

copy the source "gulliver\js\form\core\form.js" from the last version and paste in your version. (get backup first) Your problem will solved.
After replace source, I changed this code (You can only change this code without any replace source):

Code: Select all

if (!window.event){
      //THIS ASSIGN FUNCTIONS FOR FIREFOX/MOZILLA
      this.element.onkeydown  = this.handleKeyDown;

to:

Code: Select all

  me.checkBrowser();
  if (me.browser.name == 'Firefox'){
  //if (!window.event){
      //THIS ASSIGN FUNCTIONS FOR FIREFOX/MOZILLA
      this.element.onkeydown  = this.handleKeyDown;

The problem is for onkeypress event handle in firefox.

Thanks

[as13969]

Hi programerboy,

Thank you for your reply regarding the issue on double digit in FireFox.

What do you mean by "copy the source "gulliver\js\form\core\form.js from the last version"?

I tried to change that part in form.js and saved the changes but still the double digit issue is still occurring.



Could you please let me know if I need to do something else....

[programerboy]

Hi,

I mean, you can get the file from the latest version of the program, But don't need to do this.
I only change these code in the exist form.js source, Then you must clear cache of browser and get ctrl+f5 on browser.

Thanks

[as13969]

Hi,

Thank you for the reply.

As instructed, I revised the form.js code and did a clear cache as well as CTRL + F5 but still the double digit ooccurs
on fields that have mask.

Alfred

[amosbatto]

Follow these instructions to clear the cache on your web browser:
https://www.refreshyourcache.com/en/home/

Does it work now?

[smorel]

I just made it to work
I didn't cover all possible case yet ...
But, there are 2 files to update
-> gulliver\js\form\core\form.js (as stated)
-> gulliver\js\maborak\core\maborak.js

Thanks for the advice

[as13969]

Hi SMorel,

May I ask what part of the two files you have modified? Could you please send a screenshot?

Thanks, in advance.

Alfred

I just made it to work
I didn't cover all possible case yet ...
But, there are 2 files to update
-> gulliver\js\form\core\form.js (as stated)
-> gulliver\js\maborak\core\maborak.js

Thanks for the advice