- Thu Jul 05, 2018 8:59 am
#815033
Hi,
Was using kissflow earlier and was heavily dependent on functionality there "send for clarification" where in at any point in the task workflow the current user is able to send the task for clarification to any of the previous participated user and it gets assigned to that users wherein he is supposed to put comments and send it back to the guy who asked for clarification. I know we have case notes for this but in that the task sits at the stage and does not reflect in inbox for the user clarification asked for. Email is very annoying as it sends emails to all participated which at times goes to CFO/CEO which is not required.
Request help.
..Raman
Was using kissflow earlier and was heavily dependent on functionality there "send for clarification" where in at any point in the task workflow the current user is able to send the task for clarification to any of the previous participated user and it gets assigned to that users wherein he is supposed to put comments and send it back to the guy who asked for clarification. I know we have case notes for this but in that the task sits at the stage and does not reflect in inbox for the user clarification asked for. Email is very annoying as it sends emails to all participated which at times goes to CFO/CEO which is not required.
Request help.
..Raman