- Thu Mar 30, 2017 12:55 pm
#790026
Hello,
How can I claim a case by using the rest api?
It says in the documentaton : "Note: In order to claim a case, the logged-in user must either be assigned as a user or an ad hoc user to the case's current task." But if i recall correctly I can only do that using the reassign-case end-point that requires the usr_uid_source parameter (Unique ID of user currently assigned to case), but in unassigned cases that parameter is empty.
Thanks in advance!
Best Regards,
Dairton
How can I claim a case by using the rest api?
It says in the documentaton : "Note: In order to claim a case, the logged-in user must either be assigned as a user or an ad hoc user to the case's current task." But if i recall correctly I can only do that using the reassign-case end-point that requires the usr_uid_source parameter (Unique ID of user currently assigned to case), but in unassigned cases that parameter is empty.
Thanks in advance!
Best Regards,
Dairton