Fresh Instalation, Unable to get past Login screen

Forum rules: Please post new questions under "Developing processes & programming" for ProcessMaker 2 or 3.

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Fresh Instalation, Unable to get past Login screen#786769

By Joodan - Mon Sep 26, 2016 11:17 am

- Mon Sep 26, 2016 11:17 am #786769

I had processmaker 2.5 working on my server but the Boss wanted to test upgrading to 2.8. Upgrade didnt fix the problems we were having so I put 2.5 back on there. Now, I cant get past the login screen. It white screens after i use default credentials on the default workspace.

I can provide plenty of information but I dont know what will be useful. Feel free to request more specific info

Re: Fresh Instalation, Unable to get past Login screen#786776

By amosbatto - Mon Sep 26, 2016 6:23 pm

- Mon Sep 26, 2016 6:23 pm #786776

First off all, did you follow this procedure to restore PM 2.5?

If you used the PM automatic Installer to install ProcessMaker, it shouldn't be necessary to manually restore your PM databases in MySQL. In fact, it might have screwed something up, so I recommend just deleting the PM installation directory and then restoring the old files, but skip using the mysql command to recreate the databases because it isn't necessary.