By viji27 - Sat Jun 18, 2016 12:32 am
- Sat Jun 18, 2016 12:32 am
#785868
HI ,
I have a problem in self service value based assignment option.I want to assign the next task to the group of users.For that i created a drop down in dynaform and since it is mandatory to select the input from the user so i prefer to set the value using trigger before dyanform.
And in before assignment option i use the same variable to assign the task for the users available in dropdown.Once submitted,the task routed to the group of user and it is visible in the unassigned node.When i click the task it just displaye the details but there is no claim the case button displayed.can any one please provide idea to reach this option
I have a problem in self service value based assignment option.I want to assign the next task to the group of users.For that i created a drop down in dynaform and since it is mandatory to select the input from the user so i prefer to set the value using trigger before dyanform.
And in before assignment option i use the same variable to assign the task for the users available in dropdown.Once submitted,the task routed to the group of user and it is visible in the unassigned node.When i click the task it just displaye the details but there is no claim the case button displayed.can any one please provide idea to reach this option