- Mon Jan 11, 2010 5:24 pm
#5556
I searched the forum for an answer to this but the search results didnt help that much.
I know that PM is not the best tool for my purpose but i can't help that right now. I am looking for a way to run cases without any intervention by a user, just straight through processing. I want to have a listener process that is getting messages from "somewhere" , doesnt matter and then fires off new case instances for each message. But I don't want either the tasks in the listener process or the taks in the new cases I am creating have any user intervention. For all I care the only user could be admin, but I don't want to have to go to the case list to launch the task.
I have seen others make this request as well. I have tried PMDerivateCase with no success in trying to subvert the intervention. It would seem simple enough to have this feature- launching tasks automatically versus having user intervention.
I look forward to some good responses.
Thanks
J
I know that PM is not the best tool for my purpose but i can't help that right now. I am looking for a way to run cases without any intervention by a user, just straight through processing. I want to have a listener process that is getting messages from "somewhere" , doesnt matter and then fires off new case instances for each message. But I don't want either the tasks in the listener process or the taks in the new cases I am creating have any user intervention. For all I care the only user could be admin, but I don't want to have to go to the case list to launch the task.
I have seen others make this request as well. I have tried PMDerivateCase with no success in trying to subvert the intervention. It would seem simple enough to have this feature- launching tasks automatically versus having user intervention.
I look forward to some good responses.
Thanks
J