Questions and discussion about using ProcessMaker 2: user interface, running cases and functionality

Moderator: amosbatto

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#823779
Dear PM Support Team,

Recently most of our users using the latest version of Firefox (66.0.2) have reported that double digit is occurring.
Is this a known issue as we recommended our PM users to always use Mozilla Firefox when using Processmaker?

Are there any workaround aside from downgrading their Firefox browser? We are using PM ver. 2.5.2

Thank you in advance.

Alfred
#823801
Hi amosbatto,

Same issue what is occurring if you are using Internet Explorer. Attached to this message is the screenshot.

I entered 123 but it display 112233. This issue is happening on the latest version of FireFox.

Alfred
Attachments
112233.png
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#823819
Hi,

copy the source "gulliver\js\form\core\form.js" from the last version and paste in your version. (get backup first) Your problem will solved.
After replace source, I changed this code (You can only change this code without any replace source):
Code: Select all
if (!window.event){
      //THIS ASSIGN FUNCTIONS FOR FIREFOX/MOZILLA
      this.element.onkeydown  = this.handleKeyDown;
to:
Code: Select all
  me.checkBrowser();
  if (me.browser.name == 'Firefox'){
  //if (!window.event){
      //THIS ASSIGN FUNCTIONS FOR FIREFOX/MOZILLA
      this.element.onkeydown  = this.handleKeyDown;
The problem is for onkeypress event handle in firefox.

Thanks
#823863
Hi programerboy,

Thank you for your reply regarding the issue on double digit in FireFox.

What do you mean by "copy the source "gulliver\js\form\core\form.js from the last version"?

I tried to change that part in form.js and saved the changes but still the double digit issue is still occurring.



Could you please let me know if I need to do something else....
Attachments
form.jpg
form.jpg (53.15 KiB) Viewed 841 times

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