By as13969 - Tue Feb 20, 2018 8:45 am
- Tue Feb 20, 2018 8:45 am
#813287
Hi PM Gurus,
I'm trying to implement a sub-process on the newly created process . The idea is to create a quotation request when the [quotation needed] dropdown field from the master form (Process) is set to "Yes". The quotation request is already working as a separate process. Could you please assist me on how to implement this using triggers? I've read the KB article on sub-process but i'm not able to grasp the general idea on creating new case using sub-process.
What I want to achieve is to create a new case on VoyantQuotation sub-process and set the assignment rule of the new case to Self Service value based assignment.
Thanks, in advance
I'm trying to implement a sub-process on the newly created process . The idea is to create a quotation request when the [quotation needed] dropdown field from the master form (Process) is set to "Yes". The quotation request is already working as a separate process. Could you please assist me on how to implement this using triggers? I've read the KB article on sub-process but i'm not able to grasp the general idea on creating new case using sub-process.
What I want to achieve is to create a new case on VoyantQuotation sub-process and set the assignment rule of the new case to Self Service value based assignment.
Thanks, in advance
Attachments
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Subprocess1.JPG (45.07 KiB) Viewed 7894 times