Questions and discussion about using ProcessMaker 2: user interface, running cases and functionality
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#787755
Hi,
I updated a process and since then, all cases in processes are going to the drafts folder when moving to the next step, rather than the inbox. This is only in the APP_CACHE_VIEW. In APPLICATION table, the status of the case is correctly TO_DO.

At the same time, I am also having a problem where deleting a case deletes it in the APPLICATION and APP_DELEGATION tables but not in the APP_CACHE_VIEW, giving the appearance that the case is not actually deleted.

So I'm guessing that the problem lies with APP_CACHE VIEW not updating correctly. What could cause this?

Thanks for any help
#787841
Do you mean that the triggers aren't firing? or do you mean that the triggers were deleted for the APPLICATION and APP_DELEGATION tables?

You can make sure that the database matches the schema files and fix the APP_CACHE_VIEW table by using these commands on your PM server:
Code: Select all
cd /opt/processmaker             (or whereever you have PM installed)
php processmaker database-upgrade
php processmaker cacheview-repair

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