- Tue Dec 06, 2016 4:15 am
#787755
Hi,
I updated a process and since then, all cases in processes are going to the drafts folder when moving to the next step, rather than the inbox. This is only in the APP_CACHE_VIEW. In APPLICATION table, the status of the case is correctly TO_DO.
At the same time, I am also having a problem where deleting a case deletes it in the APPLICATION and APP_DELEGATION tables but not in the APP_CACHE_VIEW, giving the appearance that the case is not actually deleted.
So I'm guessing that the problem lies with APP_CACHE VIEW not updating correctly. What could cause this?
Thanks for any help
I updated a process and since then, all cases in processes are going to the drafts folder when moving to the next step, rather than the inbox. This is only in the APP_CACHE_VIEW. In APPLICATION table, the status of the case is correctly TO_DO.
At the same time, I am also having a problem where deleting a case deletes it in the APPLICATION and APP_DELEGATION tables but not in the APP_CACHE_VIEW, giving the appearance that the case is not actually deleted.
So I'm guessing that the problem lies with APP_CACHE VIEW not updating correctly. What could cause this?
Thanks for any help