image doesn't show in output document

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image doesn't show in output document#787422

By bahare - Mon Nov 14, 2016 4:21 am

- Mon Nov 14, 2016 4:21 am #787422

Hi
In a process I made an output document, and inserted an image in it. but image doesn't show in file, when I open the file.
I'm using tcpdf and I've uploaded image in public directory from process.

Re: image doesn't show in output document#787430

By PaolaPellegrini - Mon Nov 14, 2016 4:36 pm

- Mon Nov 14, 2016 4:36 pm #787430

Thank you for using ProcessMaker, and if what you mention is an error which has already been reported for your subsequent solution.

Best regards

Re: image doesn't show in output document#787432

By amosbatto - Mon Nov 14, 2016 4:39 pm

- Mon Nov 14, 2016 4:39 pm #787432

If you post the HTML code for your Output Document template, I might be able to figure out what is wrong. (in the editor for the template, click on the [html] button to see the HTML code.)

Re: image doesn't show in output document#787438

By bahare - Tue Nov 15, 2016 2:28 am

- Tue Nov 15, 2016 2:28 am #787438

amosbatto wrote:If you post the HTML code for your Output Document template, I might be able to figure out what is wrong. (in the editor for the template, click on the [html] button to see the HTML code.)

Hi amosbatto, thank u very much. here is my HTML code:

Code: Select all

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<head>
</head>
<body>
<p></p>
<table align="center" style="text-align: center; width: 100%;" class="mceItemTable" border="0">
<tbody>
<tr>
<td dir="rtl"></td>
<td dir="rtl" style="width: 40%; "><font size="3"><b>درخواست کالا از انبار</b></font></td>
<td dir="rtl" style="width: 30%; "><img src="http://IP/sysworkflow/en/neoclassic/52730885255cc5e4ff3e4d4053388737/logo.JPEG" data-mce-src="http://IP/sysworkflow/en/neoclassic/52730885255cc5e4ff3e4d4053388737/logo.JPEG" width="132" height="58" /></td>
</tr>
</tbody>
</table>
<p></p>
<table align="center" style="width: 100%;" class="mceItemTable" border="0">
<tbody>
<tr>
<td align="right" dir="rtl">واحد درخواست کننده: @#applicant_department_label</td>
<td align="right" style="width: 50%; " dir="rtl">شماره: @#request_staff_number</td>
</tr>
<tr dir="rtl">
<td align="right">نام درخواست کننده: @#name</td>
<td align="right">تاریخ: @#request_date</td>
</tr>
</tbody>
</table>
<p dir="rtl"></p>
<table align="center" style="width:100%;" cellspacing="0" border="1">
<tbody>
<tr data-mce-style="background-color: #bcbcbd; " style="background-color: #bcbcbd; "><th>کد کالا</th><th>شرح کالا</th><th>واحد</th><th>تعداد درخواستی</th><th>تعداد تحویل شده</th><th>توضیحات</th></tr>
<!--@>goods_from_warehouse-->
<tr>
<td>@#item_code</td>
<td>@#item_description</td>
<td>@#unit</td>
<td>@#request_quantity</td>
<td>@#delivered_quantity</td>
<td>@#quantity_comments</td>
</tr>
<!--@<goods_from_warehouse--></tbody>
</table>
<p></p>
<table align="center" style="width: 100%;" border="1">
<tbody>
<tr>
<td align="right" dir="rtl">
<p>تحویل گیرنده:</p>
<p>@#receiver_name_aftersign</p>
</td>
<td align="right" dir="rtl" style="width: 25%; ">
<p>انباردار:</p>
<p>@#repositoryresponsible_name_aftersign</p>
</td>
<td align="right" dir="rtl" style="width: 25%; ">
<p>بازرگانی:</p>
<p>@#commercialmanager_name_aftersign</p>
</td>
<td align="right" dir="rtl" style="width: 25%; ">
<p>درخواست کننده:</p>
<p>@#applicant_name_aftersign</p>
</td>
</tr>
</tbody>
</table>
</body>
</html>

Re: image doesn't show in output document#787446

By amosbatto - Tue Nov 15, 2016 8:58 pm

- Tue Nov 15, 2016 8:58 pm #787446

Your HTML looks fine. Is "IP" your domain name or did you put that in the code?

If you open a browser and put this web address, do you see the image?

Code: Select all

http://IP/sysworkflow/en/neoclassic/52730885255cc5e4ff3e4d4053388737/logo.JPEG

Maybe the table is causing problems. Try this:

Code: Select all

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<head>
</head>
<body>
<p></p>
<p dir="rtl" ><font size="3"><b>درخواست کالا از انبار</b></font></p>
<img src="http://IP/sysworkflow/en/neoclassic/52730885255cc5e4ff3e4d4053388737/logo.JPEG"  width="132" height="58" />
<p></p>
<table align="center" style="width: 100%;" class="mceItemTable" border="0">
<tbody>
<tr>
<td align="right" dir="rtl">واحد درخواست کننده: @#applicant_department_label</td>
<td align="right" style="width: 50%; " dir="rtl">شماره: @#request_staff_number</td>
</tr>
<tr dir="rtl">
<td align="right">نام درخواست کننده: @#name</td>
<td align="right">تاریخ: @#request_date</td>
</tr>
</tbody>
</table>
<p dir="rtl"></p>
<table align="center" style="width:100%;" cellspacing="0" border="1">
<tbody>
<tr data-mce-style="background-color: #bcbcbd; " style="background-color: #bcbcbd; "><th>کد کالا</th><th>شرح کالا</th><th>واحد</th><th>تعداد درخواستی</th><th>تعداد تحویل شده</th><th>توضیحات</th></tr>
<!--@>goods_from_warehouse-->
<tr>
<td>@#item_code</td>
<td>@#item_description</td>
<td>@#unit</td>
<td>@#request_quantity</td>
<td>@#delivered_quantity</td>
<td>@#quantity_comments</td>
</tr>
<!--@<goods_from_warehouse--></tbody>
</table>
<p></p>
<table align="center" style="width: 100%;" border="1">
<tbody>
<tr>
<td align="right" dir="rtl">
<p>تحویل گیرنده:</p>
<p>@#receiver_name_aftersign</p>
</td>
<td align="right" dir="rtl" style="width: 25%; ">
<p>انباردار:</p>
<p>@#repositoryresponsible_name_aftersign</p>
</td>
<td align="right" dir="rtl" style="width: 25%; ">
<p>بازرگانی:</p>
<p>@#commercialmanager_name_aftersign</p>
</td>
<td align="right" dir="rtl" style="width: 25%; ">
<p>درخواست کننده:</p>
<p>@#applicant_name_aftersign</p>
</td>
</tr>
</tbody>
</table>
</body>
</html>

Re: image doesn't show in output document#787451

By bahare - Wed Nov 16, 2016 2:11 am

- Wed Nov 16, 2016 2:11 am #787451

Hi
Tnx again for your reply. but the problem is, when I insert image in the output document, I can see that.
But when I open the produced output document file by tcpdf, the image doesn't show.
And in the browser when I open the link: http://IP/sysworkflow/en/neoclassic/527 ... /logo.JPEG , I can see the image.
I used your new code, but it doesn't work

Re: image doesn't show in output document#787477

By amosbatto - Wed Nov 16, 2016 11:51 pm

- Wed Nov 16, 2016 11:51 pm #787477

I just tried it and it works without any problem with .png and .jpg files which are in the public files directory. Try renaming your file to "logo.jpg".

Re: image doesn't show in output document#787554

By bahare - Wed Nov 23, 2016 4:16 am

- Wed Nov 23, 2016 4:16 am #787554

I changed the file type and used file .jpg, but it didn't work again.

Re: image doesn't show in output document#787568

By amosbatto - Wed Nov 23, 2016 9:02 pm

- Wed Nov 23, 2016 9:02 pm #787568

Very strange.
The only thing I can imagine is that maybe it can't resize the image correctly or maybe rtl is interfering.Try:

Code: Select all

<p><font size="3"><b>درخواست کالا از انبار</b></font></p>
<img src="http://IP/sysworkflow/en/neoclassic/52730885255cc5e4ff3e4d4053388737/logo.jpg" />
<p></p>

Re: image doesn't show in output document#788228

By RichardBracken - Wed Jan 04, 2017 4:48 am

- Wed Jan 04, 2017 4:48 am #788228

If you post the HTML code for your Output Document template, I might be able to figure out what is wrong. (in the editor for the template, click on the [html] button to see the HTML code.)

Re: image doesn't show in output document#788250

By amosbatto - Wed Jan 04, 2017 11:10 pm

- Wed Jan 04, 2017 11:10 pm #788250

Here is the HTML code for my output Document:

Code: Select all

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<head>
</head>
<body>
<p>Can you see the following image?</p>
<p><img src="http://pm.localhost/sysworkflow/en/neoclassic/498947028586c53c01f92c0048304287/PausedCases.png" /></p>
</body>
</html>

What happens if you only use English text in your document? Your text should be in the UTF-8 character set, so maybe you are using another character which is causing problems.

Re: image doesn't show in output document#793161

By amosbatto - Thu Jun 08, 2017 8:32 pm

- Thu Jun 08, 2017 8:32 pm #793161

This largely depends on your web browser and how it renders images. You can open the PNG image in a bitmap editor (like GIMP or Photoshop) and resave it to use interlacing. Or you can save it as a JPEG. You can also set the size of the image in your template like this so the content doesn't shift as the image is downloaded and rendered on the page.

Code: Select all

<img width="500px" height="250px" ...>

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image doesn't show in output document#787422

Re: image doesn't show in output document#787430

Re: image doesn't show in output document#787432

Re: image doesn't show in output document#787438

Re: image doesn't show in output document#787446

Re: image doesn't show in output document#787451

Re: image doesn't show in output document#787477

Re: image doesn't show in output document#787554

Re: image doesn't show in output document#787568

Re: image doesn't show in output document#788228

Re: image doesn't show in output document#788250

Re: image doesn't show in output document#793161

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