- Sat Jul 16, 2016 6:30 am
#786139
Hello Friends,
I have created a very simple process, In this process there is two steps, In the first step I have assigned one user and in second step I have assigned 5 users in a group.
Problem is when user initiated a case then that case is visible to only one user for that group, My requirement is that case should be visible to all user of the group.
Please suggest me the best solution.
Thanks in Advance
I have created a very simple process, In this process there is two steps, In the first step I have assigned one user and in second step I have assigned 5 users in a group.
Problem is when user initiated a case then that case is visible to only one user for that group, My requirement is that case should be visible to all user of the group.
Please suggest me the best solution.
Thanks in Advance