[ivandawidowski]

Hi, community! Could you help me?

I get this error message when I try to create a new case:

Code: Select all

Unable to execute INSERT statement. [wrapped: Could not execute update [Native Error: Column 'APP_PRO_TITLE' cannot be null] [User Info: INSERT INTO APP_DELEGATION (`APP_UID`,`DEL_INDEX`,`DEL_PREVIOUS`,`DEL_LAST_INDEX`,`PRO_UID`,`TAS_UID`,`USR_UID`,`DEL_TYPE`,`DEL_THREAD`,`DEL_THREAD_STATUS`,`DEL_PRIORITY`,`DEL_DELEGATE_DATE`,`DEL_INIT_DATE`,`DEL_TASK_DUE_DATE`,`DEL_DATA`) VALUES ('71077888354f5bc8420a011091267392',1,0,1,'62689437854ef759611b7c9085605204','72315363354ef7f9b72d123019593552','62329997754da4631cfbbf3006319410','NORMAL',1,'OPEN','3','2015-03-03 08:52:04','2015-03-03 08:52:04','2015-03-03 19:00:00','')]]

I get this error no matter what process I choose, and no matther which user is logged on (even admin user).

If you think more information is needed, just let me know.

Regards,

Iván

[liliana]

Hi,

In this case you have to build cache, go to Admin > Settings > Case List Cache Builder and click on build cache, then go and try to create a case it will be created without any problems.

Regards,

[ivandawidowski]

Yeah, it works!

Thanks for all your help.

Iván.

[jemiris]

This way has not worked it shows the same answer

error.PNG (14.56 KiB) Viewed 7004 times