- Thu Mar 14, 2024 5:45 am
#832033
Hi Everyone!
I would like to check how to route a case after reviewing it by Personnel, case shoud route to submitter's manager Not to Personnel reviewer manager,
when case submit it goes to Personnel for reviewing it then after approval it goes to personnel manager (wrong route to) i want the case to route to the submitter manager! how can i fix that ? where shall i look to rectify this ?
Case submitted > Personnel Reviewing > Submitter Manager
Thank you
I would like to check how to route a case after reviewing it by Personnel, case shoud route to submitter's manager Not to Personnel reviewer manager,
when case submit it goes to Personnel for reviewing it then after approval it goes to personnel manager (wrong route to) i want the case to route to the submitter manager! how can i fix that ? where shall i look to rectify this ?
Case submitted > Personnel Reviewing > Submitter Manager
Thank you