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#782500
liliana wrote:Hi monzerosama,

You can use the PMFDerivateCase() function in order to skip the derivation screen.

Regards,
I tried the function but have no luck. It still goes to the assign task screen but with an error alert: The case couldn't be routed. Consult the system administrator
Could you please tell me where to call this function and how to set the parameters for PMFDerivateCase?

The version is 2.5.2
Thanks.
#782511
KingMario wrote:
liliana wrote:Hi monzerosama,

You can use the PMFDerivateCase() function in order to skip the derivation screen.

Regards,
I tried the function but have no luck. It still goes to the assign task screen but with an error alert: The case couldn't be routed. Consult the system administrator
Could you please tell me where to call this function and how to set the parameters for PMFDerivateCase?

The version is 2.5.2
Thanks.

Hello
ignore my last message, use the below trigger Before task assignment
Code: Select all
 PMFDerivateCase(@@APPLICATION, @%INDEX);
 G::header("Location: casesListExtJsRedirector");
 die();
Regards

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