Ask questions about your install or get help installing and configuring ProcessMaker 2
By jornig
#52635
Hi everybody,
I have installed the version 2.044. then copy the database from version 2.0.40. I was able to see the data from the administrator. But when I try to create a new case I receive the pop up named: Error creating a new case, wit the messages:

Unable to execute INSERT statement. [wrapped: Could not execute update [Native Error: The user specified as a definer ('wf_workflow'@'%') does not exist] [User Info: INSERT INTO APP_DELEGATION (`APP_UID`,`DEL_INDEX`,`DEL_PREVIOUS`,`PRO_UID`,`TAS_UID`,`USR_UID`,`DEL_TYPE`,`DEL_THREAD`,`DEL_THREAD_STATUS`,`DEL_PRIORITY`,`DEL_DELEGATE_DATE`,`DEL_INIT_DATE`,`DEL_TASK_DUE_DATE`,`DEL_DATA`) VALUES ('445286301514682c0cadcc5012229655',1,0,'2645874024ffeda6c6762f5055269985','4980163574ffedfdf184959002622001','00000000000000000000000000000001','NORMAL',1,'OPEN','3','2013-03-17 21:58:09','2013-03-17 21:58:09','2013-03-18 17:00:00','')]]

Somebody have a idea about this error.
User avatar
By liliana
#52755
Hi jornig,

This can be solved by going to Admin > Case cache list builder and click on the option Build Cache, you need to synchronize databases.

Please verify it and let me know if it works.

Regards.
User avatar
By mjaenvar
#52759
Hi jornig,

Could you try using the next commands in the terminal of linux or command line of windows.


linux
./processmaker upgrade

./processmaker database-upgrade

windows

php -f processmaker upgrade
php -f processmaker database-upgrade

Gl

Max
By jornig
#57464
Hi mjaenvar, the execution was repeated two time more and then we receive this error messages trying to create a new case.

Warning: filemtime() [function.filemtime]: stat failed for /opt/processmaker2044/shared/sites/workflow/xmlForms/1500549315039810731aa25032289065/5747985835039863ab0d571049949863.xml in /opt/processmaker2044/gulliver/system/class.xmlform.php on line 4373

Do you have a procedure for migrate from 2.0.40 to 2.0.44.
User avatar
By mjaenvar
#57484
Hi jornig,

Now you can rebuild the cache you can find this option in admin.

About your question we don't have a procedure to do migrate from each version, its the same for all the version 2.X.X.

but why you didn't do an upgrade instead of a migration? You did it in a new server?. because do a migration is to do a new installation of ProcessMaker.

to do a migration you have to do a backup of the three databases of ProcessMaker and a Backup of the directory Shared and then do the restore of the backup of the databases and restore the directory shared in the new installation and then run the commands I posted before. And ProcessMaker it will be running.

Max
By jornig
#59154
Hi mjaenvar

I need to create a new server of processmaker with the current version 2.0.40 to apply the upgrade procedure to version 2.0.44

I have done the next step:

1. Install the version 2.0.40 in a new server.
2. Make a backup of the three database from the current processmaker server 2.0.40
3. Apply this backup into the new 2.0.40 server.

After this three step I try to start a new case but receive a xml error.
According with your comment is necesary do a backup of the directory Shared, my question is: What is the location of this directory Shared?

thanks for your help, regards
User avatar
By ronrich
#59387
Hello,
the share folder is in your processmaker installation folder:

example

/opt/processmaker/shared (Linux)

or

C:/users/your_user_name/appData/roaming/processmaker_2.0.4.0/ processmaker/shared (if install with windows .exe file)

Good luck

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