[sangeethar]

In a process, we are creating cases and assigning it to users inbox. we use the PmFNewcase() function to create cases. it was working fine till last week. suddenly we are facing a strange issue - the pmfnewcase() returns 0 and there is no error. there is one more process which uses the same code to create new case which works fine. but it doesn't work in this particular process. if we create a new process and use pmfnewcase to create cases, that also doesn't work.

ie., pmfnewcase doesn't work in this process and all new processes that we are creating now.