[alisoroush7]

hi guys,

assume that i have a task and i assigned it to someone. i want to pass the task to next task automatically if it was not done in 3 days. is it possible? if yes how can i do that?

any comment is appreciated.

[ronrich]

Hello alisoroush7

You can achieve this by using a custom cron job that will run a plugin script to check the cases you need to move forward under certain criteria.

Find the documentation on how to build this cron job from a custom plugin in the link below
https://wiki.processmaker.com/3.0/Plugin_Development

https://wiki.processmaker.com/3.0/Plugin_Development#Creating_a_cron_using_ProcessMaker_classes

The cron will have to fetch the data from the latest open delegation in the APP_DELEGATION table.
You can fetch the TASK_UID, DEL_INIT_DATE, and the DEL_FINISH_DATE from a case where the DEL_LAST_INDEX is 1 and DLE_STATUS = 'OPEN', which means it is the current task for that case.

Based on the dates and the current date in the system you can decide whether to send a notification/reminder or not for each case.

I hope this helps.

[ronrich]

Hello alisoroush7

You can achieve this by using a custom cron job that will run a plugin script to check the cases you need to move forward under certain criteria.

Find the documentation on how to build this cron job from a custom plugin in the link below
https://wiki.processmaker.com/3.0/Plugin_Development

https://wiki.processmaker.com/3.0/Plugin_Development#Creating_a_cron_using_ProcessMaker_classes

The cron will have to fetch the data from the latest open delegation in the APP_DELEGATION table.
You can fetch the TASK_UID, DEL_INIT_DATE, and the DEL_FINISH_DATE from a case where the DEL_LAST_INDEX is 1 and DLE_STATUS = 'OPEN', which means it is the current task for that case.

Based on the dates and the current date in the system you can decide whether to send a notification/reminder or not for each case.

I hope this helps.