Automatically create a new case based on external events - options
Posted: Wed Jul 28, 2021 9:00 am
Hello again 
I would like to test / implement an automatic creation of cases based on external events. I read in the wiki about REST, WSDL... These techniques seems to be little oversized for my scheme. Maybe there's also a possibility to do this directly in PM. I'm using PM Community Edition!
Short description of my plan: A new file is being saved by another process outside of PM in a folder. This file will be saved with a "metafile" with information needed to create a new case and fill out the first form. PM should register a new file and create automatically a new case.
Is there a way to implement this automatic creation of cases inside PM? Currently I can't find a solotion. But maybe there is one and I can't see it.
Thanks a lot for your help.
I would like to test / implement an automatic creation of cases based on external events. I read in the wiki about REST, WSDL... These techniques seems to be little oversized for my scheme. Maybe there's also a possibility to do this directly in PM. I'm using PM Community Edition!
Short description of my plan: A new file is being saved by another process outside of PM in a folder. This file will be saved with a "metafile" with information needed to create a new case and fill out the first form. PM should register a new file and create automatically a new case.
Is there a way to implement this automatic creation of cases inside PM? Currently I can't find a solotion. But maybe there is one and I can't see it.
Thanks a lot for your help.