By Michael44 - Fri Jul 16, 2021 8:16 am
- Fri Jul 16, 2021 8:16 am
#829355
Hello,
I have a question regarding opening / saving a case by two people:
There's a case assigned to a group of people. Two people of that group open that case simultaneously without knowledge of each other. Person 1 saves the form, person 2 saves it right after person one with different values. The values of person 1 are overwritten by person 2. I would expect that there's something like a lock function on opened cases - but there's no.
How do you handle this situation? Is there any possibility to code some Java Script?
I would be glad if someone could give me some hints. Thanks a lot.
I have a question regarding opening / saving a case by two people:
There's a case assigned to a group of people. Two people of that group open that case simultaneously without knowledge of each other. Person 1 saves the form, person 2 saves it right after person one with different values. The values of person 1 are overwritten by person 2. I would expect that there's something like a lock function on opened cases - but there's no.
How do you handle this situation? Is there any possibility to code some Java Script?
I would be glad if someone could give me some hints. Thanks a lot.