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How to solve An unexpected error occurred while searching for your results. Error Code 200 ?

Posted: Tue May 26, 2020 2:32 am
by alirezajam
hi everybody , please help me to solve this problem . when i want to open participated and display case i get this error :

An unexpected error occurred while searching for your results. Error Code 200 and Please contact your administrator.

thanks for your answer !

Re: How to solve An unexpected error occurred while searching for your results. Error Code 200 ?

Posted: Wed Jun 03, 2020 5:47 pm
by RicardoMG
Hello,

To better identify the problem you can download your Processmaker's File log and check it.
You can find more information about where is located it in this link: https://wiki.processmaker.com/3.3/Logs#Log_Files

Best regards, Ricardo.

Re: How to solve An unexpected error occurred while searching for your results. Error Code 200 ?

Posted: Sat Jun 13, 2020 1:16 am
by alirezajam
thanks a lot , but i cant see the logs in my processmaker i think i need to describe more about this :

before i use processmaker 3.4 i have version of processmaekr3.3 and i always install it by bitnami
after i installed bitnami for processmaker 3.4 in my laptop i got this error that you can see above !
i thought that this error cuase of my windows and tested it in two another pc and i got the same error for this .

please help me about this