- Fri May 08, 2020 5:23 pm
Well, i replicated the process you have and it works for me
However you can verify that your "Email Servers" is configured. You can see this configuration in "Admin> Settings> Email Servers". I attached an image where I show that my configuration is correct.
Also in the process that I have created in the task "Request Form" configure the notification. for this I also attached an image where I show my configuration.
When i ran the case at the time of passing to the Approval task, the notification email arrives to the user assigned to that task. Also attach the image of the result.
I attached the process I carry out for you to review it
also you can review these links:
Best regards, Ricardo.
(67.31 KiB) Downloaded 25 times
notification0.PNG (84.41 KiB) Viewed 920 times
notification1.PNG (30.11 KiB) Viewed 920 times
notification2.PNG (25.23 KiB) Viewed 920 times