CANT RECEIVE EMAIL NOTIFICATION
Posted: Thu May 07, 2020 10:22 am
by isal2000
Can anyone help me?
I just made the process and the results of the process not get an email notification that there is a new process, where is the error?
So it should when the Customer makes a request form, DCO will get an email that there is an incoming request.
Re: CANT RECEIVE EMAIL NOTIFICATION
Posted: Fri May 08, 2020 5:23 pm
by RicardoMG
Hello,
Well, i replicated the process you have and it works for me
However you can verify that your "Email Servers" is configured. You can see this configuration in "Admin> Settings> Email Servers". I attached an image where I show that my configuration is correct.
Also in the process that I have created in the task "Request Form" configure the notification. for this I also attached an image where I show my configuration.
When i ran the case at the time of passing to the Approval task, the notification email arrives to the user assigned to that task. Also attach the image of the result.
I attached the process I carry out for you to review it
also you can review these links:
https://wiki.processmaker.com/3.0/Tasks#NOTIFICATIONS
https://wiki.processmaker.com/3.4/Email_Settings#SMTP_.28PHPMailer.29
Best regards, Ricardo.