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Direct Case Link not clickable

Posted: Thu May 07, 2020 7:55 am
by AthosFer
Hi

I've created a link to my case to use on email notifications, as taught here (https://wiki.processmaker.com/3.2/Direct_Case_Link)

The trigger works just fine, but the link sent by email is not clickable. It's like a normal text, doesn't work unless I copy and paste the link

Re: Direct Case Link not clickable

Posted: Fri May 08, 2020 10:15 am
by RicardoMG
Hello,

well i did a simple process where in the first dynaform in the step before dynaform i put a trigger with the following code:
Code: Select all
$ link = PMFCaseLink (@@ APPLICATION);
@@ app_link = $ link;
I set up notification in the first task, and received the link in my email with no problem.
the link took me to the specific case.

I attached an image so you can see that I received the link without problems, also I attached the process that i used.

postscript: follow this link (https://wiki.processmaker.com/3.2/Direct_Case_Link#Example_in_a_Trigger) to perform the example

Best regards, Ricardo.