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Process flow is gone ... Help!

Posted: Thu Apr 09, 2020 3:36 pm
by marcosfpa
Something very strange happened: out of nowhere the process flow there in the modeling disappeared and I can no longer complete any task in the process because it gives an error (attached images):
fluxo_vazio.png
fluxo_vazio.png (20.56 KiB) Viewed 1392 times
erro_roteamento.png
erro_roteamento.png (19.85 KiB) Viewed 1392 times
Has anyone seen this? Only the BPMN flow is gone, triggers, forms, templates are all there in the process. Any ideas on how to recover? I'm afraid of losing all the cases in progress ...

Or some way for me to create another similar process and migrate the cases?

If anyone can help ...

Re: Process flow is gone ... Help!

Posted: Fri Apr 24, 2020 5:18 pm
by RicardoMG
Hello!

What version of processmaker are you working on?, could you pass me your process so I can check it?

Best regards, Ricardo!

Re: Process flow is gone ... Help!

Posted: Mon Apr 27, 2020 6:43 pm
by erpnedir
Hi marcosfpa, have you tried clearing the cache on Admin/Settings/Case List Cache Builder and Clear Cache menu?