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Check for Error processing workspace : [wrapped: connect failed [Native Error: Can't connect MYSQL]

Posted: Thu Mar 12, 2020 5:17 am
by jemiris
Hi,
I'm using 3 workspaces at the same time and while running the cron jobs periodically. I'm getting the following issue.
Code: Select all
Check for Error processing workspace :  
[wrapped: connect failed [Native Error: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (111)] [User Info: wf_5b7edd31b2522]]

Installation:

I'm using below version of pm requirements;
    1. ProcessMaker 3.1.3
    2. Php 5.5.9-1ubuntu4.21
    3. MySql (Version 5.5.54-0ubuntu0.14.04.1)
    4. Environment: Ubuntu Operting system (OS)

Re: Check for Error processing workspace : [wrapped: connect failed [Native Error: Can't connect MYSQL]

Posted: Tue Apr 21, 2020 4:42 pm
by RicardoMG
Hello!

It seems like a credential error because it can not connect to the databases. You could also check the "Cron Log File" . you can review the documentation of processmaker about it in this link: https://wiki.processmaker.com/3.0/Executing_cron.php#Cron_Log_Files

Best regards, Ricardo.

Re: Check for Error processing workspace : [wrapped: connect failed [Native Error: Can't connect MYSQL]

Posted: Wed Apr 22, 2020 3:30 am
by jemiris
Thanks for the update