Can I start a case from a mail from Gmail..?
Posted: Thu Mar 05, 2020 5:42 pm
by ksbarrientosn
I just want to know how to start a process from an external mail and if this is possible how to do o receive a guidance to do it. I am using PM 3.2.1 Community. Thanks in advance
Re: Can I start a case from a mail from Gmail..?
Posted: Mon Mar 09, 2020 9:07 am
by dan123dan
Hi,
As far as I know, you just start a case with Web entry, below you will find more information about web entries:
https://wiki.processmaker.com/3.2/Web_Entry
And if you want that functionality, I think that you need to contact Professional Services from ProcessMaker, they will bring you a Plugin to do what you want but it has a cost.
I suggest you just use Web Entries.
Thanks