By JeniferAntony - Tue Feb 25, 2020 11:50 pm
- Tue Feb 25, 2020 11:50 pm
#827604
Hello All,
We have a requirement that the parallel task actor can demote the request to requester. The task type is Self service value based.
We can use the trigger in this page when the assignment rule is value based.https://wiki.processmaker.com/3.2/Trigger_Examples#Routing_.28Derivating.29_all_Parallel_Tasks_in_a_Case
But it is not working for Self service value based assignment. Because it take the assigned user's login credentials.
Can anyone please help to achieve the requirement?
Regards,
Jenifer
We have a requirement that the parallel task actor can demote the request to requester. The task type is Self service value based.
We can use the trigger in this page when the assignment rule is value based.https://wiki.processmaker.com/3.2/Trigger_Examples#Routing_.28Derivating.29_all_Parallel_Tasks_in_a_Case
But it is not working for Self service value based assignment. Because it take the assigned user's login credentials.
Can anyone please help to achieve the requirement?
Regards,
Jenifer
- By Qurdwerny