Page 1 of 1

Assign a case to the Manager of a user spelled out inside a dynaform

Posted: Sat Jun 15, 2019 1:10 pm
by kleung
Hi,
I'm programming a case in which a logged-in user A is using a dynaform to input some data. One of these fields would be username of another user B. The next step of the form would be forked to two paths.
The first path would be the next step of user A. This is easy.
The second path would be the Manager of user B input in the dynaform. After the processing of the Manager of user B, the process would go back to user A.
I couldn't find a Case Assignment Method to handle these assignments.
Grateful if I can be advised a method to handle it.

Many Thx

cheers,
Karl

Re: Assign a case to the Manager of a user spelled out inside a dynaform

Posted: Mon Jun 17, 2019 5:06 pm
by amosbatto
I created a programming example to explain how to do this:
https://www.pmusers.com/index.php/Routi ... 7s_manager

Re: Assign a case to the Manager of a user spelled out inside a dynaform

Posted: Tue Jun 18, 2019 2:52 am
by kleung
Hi Amos,

Thank you for your kind attention.
It is pity that the your link https://www.pmusers.com/index.php/Routi ... s_manager/ and the https://www.pmusers.com site could not be accessed for more than 6 hours already. Anything wrong?

cheers,
Karl

Re: Assign a case to the Manager of a user spelled out inside a dynaform

Posted: Tue Jun 18, 2019 8:57 pm
by amosbatto
I noticed that the site wasn't working yesterday, but it seems to be working right now. I think it was a problem with the DNS, since I was able to ssh to the site.

Re: Assign a case to the Manager of a user spelled out inside a dynaform

Posted: Wed Jun 19, 2019 12:09 am
by kleung
Hi Amos,

Many Thx for your effort.
Your example helps me understanding better the logic in routing assignment.

cheers,
Karl