- Fri Apr 26, 2019 6:18 pm
A Process Supervisor can go to Home > Paused or Home > Advanced to open the paused case and then unpause it. Then go to Home > Advanced Search or Home > Review to open the case and then go to Action > Cancel to cancel the case.
If you want something that involves fewer steps, you can create a process or plugin that searches for paused cases in the APP_DELAY table and then displays a grid of the paused cases with checkboxes next to them. Select the cases to unpause and then submit the form. Then, in a trigger after the form, you can use a for loop to call PMFUnpauseCase() and then PMFCancelCase() for each selected case.