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User Unable To view Dynaform of Cases

Posted: Thu Apr 25, 2019 8:39 am
by Kehnyshavin
My Team and I are implementing PM 3.3.0 Community for a client who wants users(Whose roles are Operators) who have participated in a case(previously) to view a summary form.
So we have :
1) created permissions for the group in which the users are in (say HR group)- to view Dynaforms
2) Selected a dynaform to show the case summary.
When the user tries to view the summary form. The error (PM Error1) shows.
A second error shows when I double click on the Case in my participated queue (Second Error)
NOTE: I have replicated this on PM 3.3.4 and 3.3.6 and I get the same error. When I tried the exact same process on 3.1, I can view the dynaform without any issues.

Re: User Unable To view Dynaform of Cases

Posted: Thu Apr 25, 2019 8:32 pm
by amosbatto
If you are using the Community Edition, I recommend that you install version 3.2.1 and not upgrade to avoid that bug with Case Summaries.

If that is not an option for you, then you can try applying this code change and see if it solves it:
https://www.pmusers.com/index.php/Bugs_ ... n_3.2.2.2B

Re: User Unable To view Dynaform of Cases

Posted: Thu Apr 25, 2019 9:46 pm
by Kehnyshavin
Thanks as always Amos, I will try the workaround as downgrading to 3.2.1 is bot an option

Re: User Unable To view Dynaform of Cases

Posted: Mon Apr 29, 2019 3:03 am
by Kehnyshavin
Hi Amos,
Sorry for the late reply. So I applied the changes you pointed to me via the link, but that only solves the issue of seeing participated cases. It does not solve the issue of not seeing the summary form/dynaforms for all users in the HR Group(A group that has been given permission to view dynaforms).
Your reply would be appreciated greatly.

Re: User Unable To view Dynaform of Cases

Posted: Mon Apr 29, 2019 9:44 pm
by amosbatto
I think I know what the problem is in the code, but I haven't had a chance to work on it. If you aren't using ProcessMaker in production, then I strongly recommend that you install PM 3.2.1 and migrate your processes.
If you are in production and can't migrate, then you will have to wait until I figure out a fix.

PS: Most of the Dev Team is now focused on version 4, and they are only testing the Enterprise Edition (where this bug doesn't occur).

Re: User Unable To view Dynaform of Cases

Posted: Tue Apr 30, 2019 3:37 am
by Kehnyshavin
Thanks ever so much Amos. I would be looking out for your feedback on this please

Re: User Unable To view Dynaform of Cases

Posted: Wed May 01, 2019 12:53 am
by amosbatto
Did you apply this code change?
https://www.pmusers.com/index.php/Bugs_ ... n_3.3.0.2B

I just tried it in PM 3.3.8 Community and I am able to access the case summaries.

Re: User Unable To view Dynaform of Cases

Posted: Wed May 01, 2019 10:28 am
by Kehnyshavin
Hi Amos,
I applied the code change and it allows me see the summaries. What I would like users of the group to view is the dynaform of a case they have already participated in.
So right now if i double click on the case and click on Information->Dynaforms, it does not do anything whatsoever