[winniecy]

How to disable / remove the Delete case option?

[amosbatto]

The Actions > Delete menu option is only available in the first task in the case when the user started the case. For any later tasks in the case, the only option is Actions > Cancel and the user needs the PM_CANCELCASE permission in his/her role to have this option in the menu.

If you really want to disable Actions > Delete, then add the following JavaScript to the Dynaform which will be displayed by the first task:

Code: Select all

$("span.x-menu-item-text", window.parent.document).filter(function() {return $(this).text()=="Delete";}).parent().parent().hide();