- Wed Oct 03, 2018 1:55 pm
#816898
Hi Amos,
I am using the mobile app and the Geomap control to retrieve the current location.
After successfully retrieving the location, I press the tick button on the top left corner of the map to apply the retrieved location.
However, I get the following error message :
"An error occurred connecting to the server.
Please ensure you set up a valid server or contact us for support."
Approximately a week ago, Geomap control worked without any problem.
Today was the first occurrence of this problem.
I have attached the print screen as taken from the mobile app
If there was a problem with the connection to the Processmaker server, I would not even be able to enter the app.
I am using the mobile app and the Geomap control to retrieve the current location.
After successfully retrieving the location, I press the tick button on the top left corner of the map to apply the retrieved location.
However, I get the following error message :
"An error occurred connecting to the server.
Please ensure you set up a valid server or contact us for support."
Approximately a week ago, Geomap control worked without any problem.
Today was the first occurrence of this problem.
I have attached the print screen as taken from the mobile app
If there was a problem with the connection to the Processmaker server, I would not even be able to enter the app.
Attachments
alert message after clicking the tick button on geomap control.jpg (38.92 KiB) Viewed 2700 times