[YogeeKodi]

To use this feature does the User the email is being routed to, have to be created as a User in ProcessMaker?

[amosbatto]

If you want to send the email to a user other than the next assigned user, then place a variable in the "Email Variable" field such as: @@emailTo

ActionsByEmail-Variable.png (43.31 KiB) Viewed 2517 times

Then, create a trigger in the process that sets the variable, like this:

Code: Select all

@@mailTo = "some_address@example.com";

If you want to send the email to multiple recepients:

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[code]@@mailTo = "some_address@example.com, another@example.com, still_another@example.com";

[/code]
Set this trigger to execute at some prior point in the process.

Another way to set the variable is to create a dropdown box in a Dynaform which is associated with the "mailTo" variable. For example if it had the following lists of options:

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Key                | Label
-----------------------------------
george@example.com | George Will
mary@example.com   | Mary Moore
sally@example.com  | Sally Smith 

Then, the user can select in the dropdown who will receive the email.

[YogeeKodi]

Thank you!
Does this User with email id some_address@example.com, have to be defined in the Processmaker User table?

[amosbatto]

Does this User with email id some_address@example.com, have to be defined in the Processmaker User table?

some_address@example.com does not have to be the email for a registered user in ProcessMaker.

If the email doesn't arrive, then the problem might be that your email server thinks that it is spam if it doesn't come from the same address as the one sending the email. To fix that problem, select the email address of your registered account under Admin > Email Servers in the "Email Account:" dropdown and select "Email Account Settings" in the "Email From Format:" dropdown.