Triggers in Custom Case Summary Dynaform

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Triggers in Custom Case Summary Dynaform#815683

By aura9k1 - Tue Aug 14, 2018 5:27 am

- Tue Aug 14, 2018 5:27 am #815683

Good day,
I need a trigger (already exists) to fire before the custom Case Summary Dynaform is loaded so that it can populate the correct information out of the PMT. How is this achievable?
Thanks in advance!

Re: Triggers in Custom Case Summary Dynaform#815694

By amosbatto - Wed Aug 15, 2018 1:32 am

- Wed Aug 15, 2018 1:32 am #815694

You can't set a trigger to fire before the custom summary form.

What you can do is add JavaScript to your Dynaform to execute REST calls. First call POST cases/{app_uid}/execute-trigger/{tri_uid} and then GET cases/{app_uid}/variables to get the results of your trigger.

I will prepare a programming example for you to follow. Give me a couple days.