- Tue Jun 19, 2018 4:15 am
#814816
Hello
I use rest (and soap) api for routing a case, but triggers that I set in "Before Assignment" does not execute.
I sat "executeTriggersBeforeAssignment" parameter but had no effect.
This problem occurred in pm 3.2 and there wasn't in pm 3.0
please help me
I use rest (and soap) api for routing a case, but triggers that I set in "Before Assignment" does not execute.
I sat "executeTriggersBeforeAssignment" parameter but had no effect.
This problem occurred in pm 3.2 and there wasn't in pm 3.0
please help me