[stevensi1018]

Hi, I've been implementing a cancellation function in an external application that can cancel a processmaker case with REST API. It works really well for most cases but I'm wondering why it doesn't set the APP_STATUS to 'CANCELLED' when there are multiple tasks in a process. For example, one of our case has 3 opened tasks, I used the API call to cancel it, one of the task disappeared but the APP_STATUS is still = 'TO_DO'.

Any way to fix that ? Even if I call the function again, it doesn't work, the 2 tasks still remain open

Also, the cancel case function doesn't seem to work for paused case. Any way to make it work instead of unpausing case with REST API then call cancel function with REST API ?

Thanks

[amosbatto]

The problem with canceling a case when there are multiple parallel tasks in the case is a long-standing bug, that is also a problem with PMFCancelCase(). If I have time tomorrow, I will look at the source code to see if I figure out a workaround in Cases::cancelCase() which is defined in workflow/engine/classes.cases.php.

As for the problem canceling cases which are paused, you have already found the solution of unpausing the case and then canceling it.