[springhigh]

Hi.
When using a @#Textarea for the body of an emial that gets sent out with a trigger, what shows in the email seems to remove all of the formatting that was captured in the textarea. Specifically any breaks, new lines etc.

So this textarea:-
Line 1
Line 2
Line 3

Comes out as this in the emial:-
Line 1 Line 2 Line 3

Any ideas on why this could be happening ?

[amosbatto]

Which version of PM are you using?

There are a couple solutions to this problem:
Use this HTML in your template:

Code: Select all

<pre>@#myTextArea</pre> 

or

Code: Select all

<textarea>@#</textarea>

Note that this code has to go in the HTML code, not in the graphical editor.

Another solution is to add this trigger to your process:

Code: Select all

if (isset(@@myTextArea)) {
   @@myTextAreaHtml = preg_replace("/\r?\n/", '<br>', @@myTextArea);  
} 

Set this trigger to fire before the point where the email is sent.

Then, use this text in your template:

Code: Select all

@#myTextAreaHtml

[springhigh]

Thank you Amosbatto

Just what i needed

I found the <pre> element works best, but the font comes out as monospace in the emials.
This can be changed through css below in the email template

<style>
pre {font-family: Georgia !important;}
</style>