[Throwaway]

I have this case management process that should be canceling ALL cases under a specific user, however, it seems to be canceling the cases and then kicking off the next sub-process.

[amosbatto]

What do you mean by "kicking off the next sub-process"? Starting a new subprocess case? Canceling the master case, but not canceling the subprocess case?

[Throwaway]

What do you mean by "kicking off the next sub-process"? Starting a new subprocess case? Canceling the master case, but not canceling the subprocess case?

Hello Amos,

Yes. So basically, it is canceling the case, but it still is starting the next sub-process instead of just ending. (since a new case # is given to the next process)

[amosbatto]

If I have this master process:
[Task1] -> [Subprocess1] -> [Task2]

If I cancel the master case when it is in Task1, then it never reaches Subprocess1 and the subprocess case never starts.

If I cancel the master case when it is waiting for the Subprocess1 case to complete, then I need to cancel both the master case and subprocess case separately.

Are you seeing something different? If so, then post a master process that shows the problem.

[Throwaway]

If I have this master process:
[Task1] -> [Subprocess1] -> [Task2]

If I cancel the master case when it is in Task1, then it never reaches Subprocess1 and the subprocess case never starts.

If I cancel the master case when it is waiting for the Subprocess1 case to complete, then I need to cancel both the master case and subprocess case separately.

Are you seeing something different? If so, then post a master process that shows the problem.

That is how it should be working, but for some reason is cancels the task, and then moves on to the 2nd subprocess when using the attached case management.

[amosbatto]

Can you post the .pmx file for a process where you see this problem?