How can I assign one user to multiple departments?

Forum rules: Please search to see if a question has already asked before creating a new topic. Please don't post the same question in multiple forums.

2 posts
First unread post

2 posts

How can I assign one user to multiple departments?#812881

By erpnedir - Thu Jan 18, 2018 9:58 am

- Thu Jan 18, 2018 9:58 am #812881

Hi,
The company I design a process uses matrix organization.
I need to assign one user to more than one department. Currently it is disabled from the UI. You can only assign one user to one dept.
Is there a way to override this?

Re: How can I assign one user to multiple departments?#812884

By amosbatto - Thu Jan 18, 2018 7:05 pm

- Thu Jan 18, 2018 7:05 pm #812884

There is no way in PM for a user to be a member of more than one department. The workaround is to create a PM Table that contains the department information for the users. Then use executeQuery() in a trigger to look up that information and assign users to tasks using Value Based Assignment instead of using the "Reports To" Assignment Rule.