Error saving process

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jemiris
Posts: 41
Joined: Wed May 10, 2017 12:44 am
Country: India

Error saving process

Unread postby jemiris » Tue Oct 31, 2017 7:46 am

My Problem:

1. While saving the process its displays as a error saving process.
2. Why the error saving process occurs

amosbatto
Posts: 5564
Joined: Mon Jun 22, 2009 10:28 am
Country: Bolivia
Location: La Paz

Re: Error saving process

Unread postby amosbatto » Tue Oct 31, 2017 9:23 pm

What version of PM and what operating system? What is the exact error message? Have you checked the error logs?
For example, in Debian 8.4:
/var/log/apache2/error.log
/var/log/apache2/access.log
/var/log/mysql.err
/var/log/mysql/error.log
/opt/processmaker/shared/sites/workflow/log/processmaker-2017-XX-XX.log
You can also turn on PHP error log file in your php.ini file.
Amos B. Batto ♦ ProcessMaker Technical Documentation Writer & Forum Manager ♦ Cofounder of ILLA (http://www.illa-a.org)

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jemiris
Posts: 41
Joined: Wed May 10, 2017 12:44 am
Country: India

Re: Error saving process

Unread postby jemiris » Thu Nov 09, 2017 7:20 am

Hi forum,

While saving the process i got an error. Im using windows 8 and 3.1.3 process maker version.
Attachments
error_saving_process.PNG
error_saving_process.PNG (35.73 KiB) Viewed 43 times

amosbatto
Posts: 5564
Joined: Mon Jun 22, 2009 10:28 am
Country: Bolivia
Location: La Paz

Re: Error saving process

Unread postby amosbatto » Fri Nov 10, 2017 12:52 am

That doesn't tell me much. Can you export the process and post it on the forum?
If you can't export the process, then you will have to check the error logs, because there is no other way to tell what is the problem.
Amos B. Batto ♦ ProcessMaker Technical Documentation Writer & Forum Manager ♦ Cofounder of ILLA (http://www.illa-a.org)


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