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By MrDude
hi expert

i try to found all replaced user to a user

for example

user T1 replaced by T
user T2 replaced by T
user T3 replaced by T
user T4 replaced by T

i want found T1,T2,T3,T4
User avatar
By amosbatto
The easiest solution is to go to ADMIN > Users and open the profiles of users T1, T2, T3 and T4 and set user T as their "Replaced by" user. Then set the status to "INACTIVE". That way all their cases will be automatically transferred to user T.

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