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Review Case screen is missing the "Steps" menu

Posted: Sat Feb 18, 2023 5:22 am
by ricdanger
Hi,

My "Review Case" screen is missing the Steps menu.
Users with permissions can see the forms and click "next" on each, but can't directly open a form to edit.
Any idea why?

This os ProcessMaker 3.8.1

Thanks

Re: Review Case screen is missing the "Steps" menu

Posted: Tue Mar 28, 2023 8:48 am
by ClaudioLema
Hello, ricdanger.
Nice to meet you, so to understand what the problem is, is it possible that you can attach screenshots or provide me with a video of the steps you take to identify the problem you are having, or the details of the steps you take to have this problem?

Re: Review Case screen is missing the "Steps" menu

Posted: Tue Jun 06, 2023 10:33 pm
by pushyjames
Please include images or a video of the steps you take to reproduce the issue if possible

Re: Review Case screen is missing the "Steps" menu

Posted: Tue Jun 20, 2023 8:19 pm
by Sabryna
Check if there is a bug or configuration issue in ProcessMaker 3.8.1 that prevents the Steps menu from showing up. You can do this by searching for similar issues in the ProcessMaker forum or reporting a new issue if you don't find any.

Re: Review Case screen is missing the "Steps" menu

Posted: Wed Sep 20, 2023 6:51 am
by Kenuasty
Review the task configuration for the steps involved in the case. Ensure that the task settings are correctly configured to allow form editing. Check for any task-specific restrictions that might prevent users from see hidden files mac and accessing or editing forms.